Technologies of Trust in Epidemic Response: Openness, Reflexivity and Accountability During the 2014–2016 Ebola Outbreak in West Africa

Trust is an essential component of successful cooperative endeavours. The global health response to the 2014–2016 West Africa Ebola outbreak confronted historically tenuous regional relationships of trust. Challenging sociopolitical contexts and initially inappropriate communication strategies impeded trustworthy relationships between communities and responders during the epidemic. Social scientists affiliated with the Ebola 100-Institut Pasteur project interviewed approximately 160 local, national and international responders holding a wide variety of roles during the epidemic. Focusing on responder’s experiences of communities’ trust during the epidemic, this qualitative study identifies and explores social techniques for effective emergency response. The response required individuals with diverse knowledges and experiences.
Responders’ included on-the-ground social mobilisers, health workers and clinicians, government officials, ambulance drivers, contact tracers and many more. We find that trust was fostered through open, transparent and reflexive communication that was adaptive and accountable to community-led response efforts and to real-time priorities.

Using a Human Rights Accountability Framework to Respond to Zika

Like other mosquito-borne viruses, Zika thrives in areas with substandard sanitation and infrastructure—which are directly linked to state failures to ensure the basic human right to an adequate standard of living. Until recently, the Zika virus was thought to be relatively harmless, usually only causing mild symptoms.
But in October 2015, Brazil reported a concurrent increase in the number of babies born with unusually small heads, a condition known as microcephaly. Almost immediately, governments and public health officials began to ask women to delay their pregnancies, seemingly without considering the ethical or practical implications of such advice, and with hardly any effort to bolster sexual and reproductive health policies and services.

Zimbabwe 2008-2009 Cholera Outbreak Crisis Review

This After Action Review (AAR) covered CARE’s responses to the Cholera Crisis in Zimbabwe from 2008 to 2009. The purpose of this AAR is to contribute to CARE’s understanding of the cholera response, and to help promote learning and accountability throughout CARE International.
This report contains a brief overview of CARE’s emergency response activities; a debate of the workshop methodology and process; and the relevant lessons learned and recommendations identified.

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