This question bank is a menu of qualitative questions related to healthcare workers’ knowledge, perceptions and practices during infectious disease outbreaks. The question bank will generate qualitative data on healthcare workers’ subjective understandings of risks, case management, protection and wider outbreak operations. These data can be used to inform risk communication and community engagement activities as well as other response pillars. Some of the issues covered in these questions are complex, for example stigma or views on vaccine safety. These topics may benefit from more in-depth follow up where views and perspectives can be explored more thoroughly.
For the purposes of this question bank, healthcare workers encompass those people involved in the care of sick (or deceased) people or people working in support roles where they are likely to encounter infectious people. Healthcare workers could include doctors, nurses, community health and care workers, surveillance teams, ambulance drivers, midwives, traditional birth attendants, traditional and religious healers, burial teams, hospital porters and cleaners, and laboratory technicians. The healthcare workers could be working in these roles in government run settings, nongovernmental organisations, and in informal or private healthcare sectors; and they could be working in routine care or in specialist outbreak treatment facilities.
