This briefing outlines the operational recommendations related to healthcare seeking for communities living in Ugandan border districts during the Ebola Virus Disease (EVD) epidemics and the current COVID-19 pandemic, with lessons for future infectious disease outbreaks. This document draws from research on building trust in epidemic response in the Uganda-DRC border region. Data were collected from 231 participants in Uganda’s western border region, including Hoima, Kasese, and Kisoro districts in May 2021. This brief is based on a thematic analysis of power mapping workshops, in-depth interviews, focus group discussions, participant observation and field experience.